By talos this can't be happening. Another payment service is keeping my money for reasons they will not fully explain š
What's Happening:
I received an email from Stripe - the payment portal I was using to accept donations. It said they were going to close my account due to "unauthorised transactions". They refuse to show me said transactions. My best guess is that a number of donations have failed to come through have flagged in their system. I can see the attempts in my records, but I assumed because the money didn't come to me, it must have gone back to the people who made the attempts to donate.
Because of this my account has been frozen. Stripe will be refunding any unauthorised charges (yet to be seen) and then keeping whatever is left for themselves. They have made it very clear I will see none of it.
I have tried to manually refund everyone, but I've been frozen out of doing that too.
I'm feeling very disheartened and frustrated and am incredibly sorry to everyone who donated. I will continue to do everything within my power to make sure you are all refunded at the very least.
Thanks for your patience.
“They refuse to show me said transactions”
it sounds so frustrating that the companies that do the payment processing aren’t transparent about anything.
wow iām really sorry this is happening. its so cop like for them to be pocketing your fucking money as well, so upsetting to read. let us know if we can all help you in some way
i was literally just checking for the donation page and was wondering why it wasnt loading… im so sorry that this has happened!!
have you considered using a crypto wallet for donations? ik the term “crypto” has a horrible reputation online, but there are crypto wallets out there that are anonymous & untraceable, its an effective way to recieve money on the internet without a middle man (stripe, paypal, patreon etc) stopping you.
i’d suggest something like monero, but u should do some research and u will find a good wallet that is private on both ends !!